Regulatory

Handover Pack

A handover pack is the complete documentation package provided to customers upon installation completion, including certificates, warranties, and operating instructions.

What is a Handover Pack?

A handover pack is the comprehensive documentation provided to customers when a renewable energy installation is completed. It serves as the permanent record of the installation and contains everything needed for ongoing operation, maintenance, and warranty claims.

Handover Pack Contents

Essential Documents

  • MCS Certificate - Proof of certified installation
  • Electrical Installation Certificate - BS 7671 compliance
  • G98/G99 Confirmation - DNO notification/acceptance
  • Commissioning Record - System test results
  • Warranty Documents - Product and workmanship guarantees

Product Information

  • Datasheets - Technical specifications
  • User Manuals - Operating instructions
  • Maintenance Guides - Servicing requirements
  • Serial Numbers - Product identification

Design Documentation

  • System Design - Layout and configuration
  • Electrical Schematics - Wiring diagrams
  • Structural Calculations - Mounting assessments
  • Photos - Installation evidence

Why Handover Packs Matter

Proper handover documentation ensures:

  • Warranty validity - Required for claims
  • Insurance compliance - Evidence of proper installation
  • Future servicing - Information for maintenance
  • Property sales - Documentation for buyers
  • Regulatory compliance - Audit evidence

Common Handover Issues

  • Incomplete packs missing key documents
  • Poor organisation making information hard to find
  • Delayed delivery after installation
  • Lost documentation with no backup
  • Non-compliance with MCS requirements

JobWay Handover Automation

Shocking Energy's platform provides:

  • Automated compilation of required documents
  • Digital delivery with customer portal
  • Template library for consistency
  • Version control and audit trail
  • Compliance checking before issue