Technical

Cut-Out (Service Head)

The cut-out or service head is the point where the DNO's electricity supply terminates and the customer's installation begins, containing the main service fuse.

What is a Cut-Out?

The cut-out, also known as the service head or main fuse, is the termination point of the Distribution Network Operator's (DNO) electricity supply cable. It marks the boundary between DNO-owned equipment and the customer's electrical installation.

Cut-Out Components

A typical cut-out contains:

  • Service fuse - Main protective device (usually 60A, 80A, or 100A)
  • Neutral link - Connection for neutral conductor
  • Terminal connections - For meter tails
  • Sealed enclosure - DNO security seal

Why Cut-Outs Matter for Installers

For renewable energy installations, the cut-out is significant because:

  • Isolation point - Where supply is disconnected for safe working
  • Capacity check - Fuse rating affects system sizing
  • Upgrade requirement - May need upgrading for larger systems
  • Access restrictions - Traditionally DNO-only access

SIP and Cut-Out Access

Without SIP accreditation, only DNO personnel can:

  • Remove the service fuse
  • Break the DNO seal
  • Re-seal after work completion

With SIP accreditation, your engineers can perform these operations, eliminating DNO waiting times.

Cut-Out Safety

Working at the cut-out requires:

  • Appropriate PPE and tools
  • Competence in isolation procedures
  • Understanding of supply arrangements
  • Knowledge of re-energisation protocols

This is why SIP accreditation includes rigorous safety training.

Common Cut-Out Issues

  • Aged equipment requiring replacement
  • Inadequate fuse rating for new loads
  • Access difficulties in meter cupboards
  • PME (TN-C-S) earthing considerations